Unable to change enterprise settings

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Vinicius Souza

• 2022年11月03日 04:37

Hi!

I cannot remove box logo from embed url, even when the option is already disable. I using personal plan.

How to do this works?

Thank you!

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  France

  • 2022年11月03日 20:21

  Hi Vinicius, 

  Welcome to the Box Community, I'm happy to help!

  I see that you are on a Starter plan and having issue removing the Box logo for Embed Widget despite the option being already disabled.

  This would be something our Product Support team would like to investigate with you and may require specific account information. 

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

  Kindly check your email for details and updates.

  All the Best, 

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