Wrong name associated with an email address

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Jeff Linder

• 2022年11月10日 16:27

When I tried to invite a collaborator and entered that collaborator's email address, for some crazy reason, my name (I am the owner) is associated with that email address. But that is NOT my email address. It is the email of the new collaborator. How can I ameliorate this puzzling issue?

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  AJ

  • 2022年11月10日 17:01

  Hi Jeff,

  Welcome to the Box Community! I'm happy to help.

  Sometimes confusion gets along the way and I suggest that you use the correct email address for the invitation.

  Also, need to find out how this email of the collaborator got associated with your name. Best thing is to ask the collaborator.

  Best,

   

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