Can't see all folders

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Japtegh Singh Bajaj

• 2022年11月23日 11:19

I have gained access to multiple folders, but can see only 1. Although I am receiving daily updates for notifications on my email, but still can't view them over the portal. 

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  France

  • 2022年11月23日 18:52

  Hi Japtegh, 

  Welcome to the Box Community, I'm happy to help!

  This would be something our Support team would like to investigate with you and may require specific account information.  

  It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.

  All the Best, 

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