Create Password does not work

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James Brooks

• 2022年11月30日 21:19

I created my account via SSO, but need to create a password for some shared files. However, when I try to do so I get a 400 error with the following response:

{"status":400,"errorCode":"updateAccountSettingsError","data":{"error":"saveFailed"}}

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  Aira

  • 2022年12月01日 03:44

  Hi there, 

  Welcome to the Box Community! 

  From what I can see on my end, your account is under a free account and SSO is not required. Password protection for shared folder is also not available for your type of account. Please see this article: https://support.box.com/hc/en-us/articles/360044192353-Requiring-Strong-Passwords-for-External-Collaborators

  All the best!

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