2FA

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Chung An

• 2022年11月30日 23:50

My boss is unable to access his Box account since he doesn't remember his 2FA.  We've tried to get it reset but customer service keeps asking the last time he uploaded anything to the account or some other impossible questions.  Can someone please help?

Thank you

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  Aira

  • 2022年12月01日 04:19

  Hi there, 

  Welcome to the Box Community!

  I would suggest to let the owner of the account reach out to us directly so we can assist further. 

  Thanks! 

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