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  • France

    Hi Clyde, 

    Welcome to the Box Community, I'm happy to help!

    I'm sorry to hear that you are having issue accessing a Box Folder.

    I checked your profile, and it looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box.

    Kindly reach out to your internal helpdesk or IT team for further assistance on looking into this.

    All the Best, 

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