The box account has been removed from the Google Authenticator APP

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Box User

• 2022年12月11日 22:25

Hello!

I can't pass MFA since the box account has been removed from the Google Authenticator APP and now I can't get the autogenerated password. 

What can I do in this case? 

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• 

  Aira

  • 2022年12月12日 00:04

  Hi there,

  Welcome to the Box Community!

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

  Thanks!

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