no box icons showing on mac desktop Box app
回答済みHi there, I have no icons showing up on the Box desktop app (on a mac). Why is this and how can I tell if the files and folders are in the cloud or also stored offline?
Thanks.
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Hi Joanna,
Welcome to the Box Community, I'm happy to help!
If icon overlays and/or the context menu are not visible in Box Drive on your Box, please try disabling and then re-enable Box Drive's Finder extension.
To do this, go to System Preferences > Extensions > Finder, then clear and check Box Finder Extension. Or, you can refresh by force-quitting Finder and then re-starting it.
Hope that helps! Thanks for posting and let us know if you have any questions.
Regards,
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