Having issues downloading items

回答済み

フォローする

New post

Robert Diaz

• 2023年01月11日 21:54

I am unable to download items also noticed I now have a box asking me to upgrade my plan but I am using an enterprise account 

0

• 

  Aira

  • 2023年01月12日 02:52

  Hi there, 

  Welcome to the Box Community! 

  If you are encountering problems downloading files from your Box account, we recommend you try

  • Updating your browser to the latest version
  • Clearing your browser's cache
  • Using Box with an alternate browser, computer or network
  • Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (note: you may need clearance/assistance from your organization’s IT department/helpdesk to do this)
  • Disabling any plugins on your browser

  Thanks! 

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。