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Mac OS keyboard shortcut

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A S

How do I turn off the "Search Box Drive" keyboard shortcut (ctrl+cmd+option+space) - it conflicts with another existing shortcut, but I can't see a way to turn it off, so it always activates when I'm trying to do the other function, super annoying.

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  • France
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    Hi A S, 

    Welcome to the Box Community, I'm happy to help!

    You can disable the hotkey that Box Drive uses to launch the Box custom Search UI following these steps:

    In a Mac environment

    1. Create a boolean preference under com.box.desktop.ui called DisableSearchShortcut set to true .
    • To do this from terminal run the following command:
    • defaults write com.box.desktop.ui DisableSearchShortcut -bool true

          2. Reboot Box Drive.

    For more details, please check out this article: https://support.box.com/hc/en-us/articles/360043695894-Technical-Information-for-Box-Drive-Administrators

    Thanks for reaching out and let us know how else we can help!

    Regards, 

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  • A S

    Thank you that worked. .. What a relief!

    How come there isn't a way to change this setting within the app?

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  • France

    Hi A S, 

    Unfortunately, we don't currently offer this feature setting within the Box Drive app.

    If this is something you would like to be able to do, I would highly recommend submitting this feature request at pulse.box.com! Our product managers review these requests and take them into consideration for future product development.

    Best Regards, 

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