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Extremely Slow Syncing - Box Drive

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TH

I am noticing very slow syncing between devices.  File shows that it is uploaded on Box website right away, but it takes 30 minutes atleast to show up on multiple devices in Box Drive.  I am testing small files 8kb, same issue

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  • Frank

    Painfully slow! Gotten worse over the last few days!

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  • 道見 茂

    We have same problem for the past week. After creating/updating files, it often takes a couple of hours to show up on other devices(PC's). It's impossible to work together in our business team.  

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  • France

    Hi Everyone,

    Welcome to the Box Community, I'm happy to help!

    To confirm, have you tried to connect your devices to a different wifi/network to see if that makes any difference with Box Drive's performance?

    Also, can you make sure that you have the latest version of Box Drive on your computer?

    Let me know how it goes and if you have questions.

    Regards, 

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  • TH

    Yes, I tried it on a different network.  The issue is also happening with different users with multiple devices on different networks.

    I am also noticing that even after a day, Box drive has not synced with was on the Box website.   This is more than a small delay

    Everyone is running Box Drive Version 2.30.87

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  • Roland Feichter

    Hy there,

    I have fthsi troubles with the lagging too.

     

    It is syncing, but when I creat a new folder ... it takes a couple of seconds ... 

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  • ドリュー ホームズ

    This is also a huge issue within my organization. Files usually update immediately on the website, but BoxDrive takes hours to sync. I often use both my laptop and desktop at the same time for different tasks, but the impossibly slow sync between devices is a major issue. This obviously has an impact when trying to collaborate with other team members as well. 

    This is very clearly a common issue experienced by a large majority of users and should be properly investigated and improved on the Box dev side.

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  • SC

    yes, this is a serious limitation of Box compared to Dropbox / Google. I am considering to stop using Box due to the extremely slow sync time.

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  • Your name

    I also have experiencing the same issue across multiple devices recently. This thread has been marked ANSWERED but where is the answer?

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  • Amy Beard

    I have the same issue as well @Box where is the answer to this please. We are on the most recent version of Drive and have no issues with our wifi

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  • Etienne De Smet

    it seems like there is no support here at all! I have the same problem with very slow sync, but apparently BOX doesn't care about this and they are only after paying customers. I'm slowly going to try something different. bye bye box!

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  • Joe Nardi

    I just got a new computer and my sync has been going for over a week.  I have the latest version and I am hard wired to my modem getting gig-bit speed.  What else can I try?

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