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  • France

    Hi Damian, 

    Welcome to the Box Community, I'm happy to help!

    I'm sorry to hear that you are having issue authenticating in Box Drive.

    It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box.

    Kindly reach out to your internal helpdesk or IT team for further assistance in troubleshooting and looking into this issue.

    Best, 

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  • Damian Kopczynski

    It turns out that the problem is the Internet Explorerr browser set as the default for the Box application. 2F authentication works fine on my computer for example for FF browser. The question is: how and where to set Box Drive to use FF as default browser (and not IE).

    I will add that in the system settings I have already set FF as the default browser.

    Here is the output for the same URL:

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