Box Drive icons not there! Windows 11 Explorer.

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Box User

• 2023年01月18日 19:14

Box Drive icons tell you at a glance the status of your files and folders. 

However I do not have any Box icons showing in Explorer!

Windows 11 - any help appreciated.

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  Aira

  • 2023年01月18日 23:33

  Hi there, 

  Welcome to the Box Community!

  Please make sure the Box Drive is successfully installed in your machine. If you have not installed Box Drive yet, please see step on the article below:

  https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive

  Thanks!

   

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  Box User

  • 2023年01月19日 11:02

  Hi Aira, thanks for getting back so quickly.

  I have been using Box (successfully) for some years and Box Drive is already installed on my machine!

  The icons have been there previously but have recently disappeared!

  Are you suggesting that I uninstall Box Drive and carry out a fresh installation?

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