Error syncing files
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On my Mac using the latest OS and the latest Box Sync app, I'm getting a message in the menu that there is an error syncing 26,122 files. I've tried restarting the Box Sync app and my computer, but the same error remains. Not sure what to do.
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Hi Nick,
Welcome to the Box Community, I'm happy to help!
If you are seeing problem items (error syncing notification) for Box Sync app, to clear those, you would have to resolve those items using the recommended steps. Box Sync provides detailed user notifications if your contents cannot be synced. To see the list of current problem files, go to the Box Sync icon in your menu bar and select the "Error Syncing File" option.
You can check this article for the error notification and the steps/ tips on how to resolve them: https://support.box.com/hc/en-us/articles/360043697594-Box-Sync-Troubleshooting-Basics
Hope that helps!
Regards,
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