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  • AJ

    Hi Cheryl,

    Welcome to the Box Community! I'm happy to help.

    I'd like to dig deeper on this matter by asking few questions.

    Can you please elaborate more about this concern and what are you trying to achieve?

    Are you pertaining to owned files that is shared to others that you don't want to be downloaded?

    Would this be files that is syncing to your Box app?

    Best,

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  • Danny Lee

    same here. on my box desktop app, I accidentally clicked on the cloud icon with the down arrow on the right side of the folder, and it's downloading all the files (or cache) in that folder. how do I stop that file transfer?

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