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  • France

    Hi Paulo, 

    Welcome to the Box Community, I'm happy to help!

    We appreciate you raising this issue to us, our engineering team is currently aware of this situation. While they are working on a fix for this issue, please subscribe to our updates here at https://status.box.com/ for more information on our team's progress.

    Appreciate your patience and thanks for your help!

    Regards,

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