Cannot view shared document and cannot change email address

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Tom Maidment

• 2023年02月14日 22:21

I have tried to change the email address however it comes up with a 404 error.

 

I also cannot view a document shared with me however I think it is because of the email address??

Thanks

Tom

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  Aira

  • 2023年02月17日 07:18

  Hi there, 

  Welcome to the Box Community! 

  I would suggest to clear cache and try to connect with another network. Make sure that the email address you want to change it to does not have a Box account. 

  Thanks for posting!

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