Box not working on Mac

回答済み

フォローする

新規投稿

Iñigo

• 2023年03月17日 14:28

Hello!

My Box Drive on my Mac stopped working a few days ago. The files were not syncing and I kept getting the error message (attached). I don't know what this means or how to fix it. Would you be able to help me with this? Thank you! 

 

0

• 

  France

  • 2023年03月20日 19:24

  Hi Iñigo, 

  Welcome to the Box Community, I'm happy to help!

  I'm sorry to hear about the error you encounter with Box Drive. It sounds like your Box Drive crashed, and to resolve this, can you manually reset your Box Drive following the steps provided in this article:

  • https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics

  Let us know how it goes and should you have any questions!

  Regards, 

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。