Files not saving

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Deidre R Remtema

• 2023年03月19日 20:29

We are having an issue with files not saving for other editors or myself (owner) to access. An editor will save and close out the file in Box, then another person will open it and the changes are not reflected. Or, if a new file is saved to Box it does not show up for another user in our organization. How do we solve this?

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  France

  • 2023年03月20日 21:03

  Hi Deidre, 

  Welcome to the Box Community, I'm happy to help!

  I opened a new case for our Product Support team to provide further assistance on this. Someone will get in touch and please lookout for their email. 

  Stay well and thanks for posting!

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