File Transfer Ownership

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Jessica Harry

• 2023年03月20日 02:14

I am trying to transfer ownership of a folder from myself to a co-owner and keep getting an error message that it has failed. Any tips on what the issue could be??

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  France

  • 2023年03月20日 21:05

  Hi Jessica, 

  Welcome to the Box Community, I'm happy to help!

  I'm sorry to hear that you are having issue transferring a folder's ownership to another user.

  It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box.

  Kindly reach out to your internal helpdesk or IT team for further assistance on looking into this.

  Best Regards, 

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