Box Status

コメント

3件のコメント

日付 投票
  • France

    Hi Yongjie, 

    Welcome to the Box Community!

    May I know how you uploaded your files in Box? Are you uploading using Box Drive app or via web browser?

    Are you getting a specific error message when you uploaded your files?

    Additional information would help us understand how the community and members can help.

    0
    コメントアクション パーマリンク
  • Yongjie Zhu

    Hi France,

    I am using the drag and drop to upload my files via the web Brower. I am not getting a specific error, it just failed after a long wait time.

     

    0
    コメントアクション パーマリンク
  • France

    Hi Yongjie, 

    Thanks for clarifying on this!

    Can you try the tips in this article to see if they will help resolve this issue?:

    If you continue having issue, you may reach out to our tech support by clicking on the “Contact Support” link just above this page.

    Thanks for sharing and let us know if goes!

     

     

    0
    コメントアクション パーマリンク

サインインしてコメントを残してください。