Cant Upgrade........

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Daewoost

• 2021年01月27日 03:51

fter putting details in to upgrade to Starter get the following error message.

There was an error processing your request.

We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance.

 

all feilds are filled out correctly!

 

please help 

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  Daewoost

  • 2021年01月27日 03:52

  Im trying to upgrade the box from started since a week, still not able to upgrade it and getting same error again and again...

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  France

  • 2021年01月27日 18:59

  Hi Daewoost,

  Welcome to the Box Community!

  I understand you are having trouble upgrading your account. This will require our Billing team to work directly with you so I went ahead and created a ticket for you for an associate to help look into this.

  Kindly check your email for details and updates.

  Best,

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  Daewoost

  • 2021年01月28日 03:58

  is there any other way to purchase box?

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