Box Sync Error

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Tara Grosso

• 2021年03月03日 18:50

My Box folders do not sync to my computer and when I add folders to Box Sync folder from my computer I get this error:

There is no application set to open the document ___. 

Search the App Store for an application that can open this document, or choose an existing application on your computer.

I'd appreciate help! Thanks.

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• 

  France

  • 2021年03月03日 20:43

  Hi Tara, 

  Welcome to the Box Community!

  Are you logged in to the Box Sync app and is it running in your computer, you can check on this in the task manager/ menu bar?

  Would you mind sharing a screenshot of the error that you encounter so we can take closer look?

  Best,

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