Excel missing "Open this file on your desktop" function

フォローする

新規投稿

Toe Lwin

• 2021年03月11日 20:54
• 編集済み

Hi,

I'm having issue with excel files. I used to have this function to open it on my desktop. Lately, it has been disabled.

I have tried using Chrome and Firefox, but no luck.

Can someone tell me what went wrong?

 

0

• 

  France

  • 2021年03月11日 22:11

  Hi Toe, 

  Welcome to the Box Community!

  Can you check your computer if Box edit/tools is installed? If it's already installed, can you try uninstalling it and then reinstall Box tools again and see if that will fix the issue for you?

  You can download the installer on this page https://www.box.com/resources/downloads

  Best,

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。