Misleading UI, thought I was purchasing Monthly NOT ANNUALLY

フォローする

新規投稿

Michael Hsiu

• 2021年03月20日 20:42

The UI was very misleading and I thought I was purchasing a Monthly subscription, not an Annual one and I got charged $120 upfront, to my shock. I want to convert my Annual subscription to a Monthly one. Please help me fix this.

0

• 

  France

  • 2021年03月22日 20:16

  Hi Michael, 

  Welcome to the Box Community!

   

  This would be something our Billing associates can help you with and it seems you already have an open ticket for similar issue.

   

  Please continue working with our Billing department and check your email for updates.

   

  Thanks for your patience and please comeback and let us know how it goes.

   

  Best,

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。