All files gone after logging in to developer portal and creating custom Application.

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Box User

• 2021年03月25日 14:07

I wanted to see what developer options box offers. After logging in to the developer portal and creating a custom application i went back to my box files, and they are all gone.

 

The files must still be there though as I can see them under recent, but they're just gone from the Files view. (They also still take up space)

I found another thread with the same issue, without a solution. I guess it's just some configuration issue but I can't seem to find the problem.

 

Thanks in advance.

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  jcleblanc

  • 2021年03月26日 19:53

  Hi Kimber,

  This is most likely due to application access token being scoped to upload to the service account, which represents a Box JWT application. The files are uploaded to that service account, rather than your user account. You can read more about service accounts here: https://developer.box.com/guides/authentication/user-types/service-account/

  To switch to uploading to a user, here's some guidance: https://developer.box.com/guides/authentication/jwt/user-access-tokens/

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