About deleting files

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大塚将司

• 2021年03月31日 08:04

If you delete a file in Box Tools on Windows OS, it will be permanently deleted. Does not move to the Windows OS Recycle Bin.
why is that?

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  France

  • 2021年03月31日 18:44

  Hi there, 

  Welcome to the Box Community!

  Box Tools is an add-on feature that allows you to open and edit files stored in Box. If you are talking about accessing your Box files in your desktop environment, you must be pertaining to Box Drive which is desktop application that gives you the ability to access Box content from your desktop environment.

  If you delete a folder or file that is saved in Box Drive, yes, it won't go your desktop Recycle Bin rather the deleted content will be in your Box Trash, since the the files/folders are only cached. This is expected that if you delete a file saved in Box, it will go to your Box Trash.

  Thanks for your participation in the Community!

  Best,

   

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  大塚将司

  • 2021年04月01日 01:56

  Thank you I've posted it to Pulse.

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