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  • France

    Hi Dawson, 

    Welcome to the Box Community!

    This would be something our Support team would like to investigate with you and may require specific account information.  
     
    It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
     
    Thanks for your patience and please comeback and let us know how it goes.
     
    Best,
     
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  • Linda Shortliffe

    I removed BOX sync and installed BOX DRIVE but now many of the most files are missing and I can't find them.

    Where are they put?

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