Refund Request

フォローする

新規投稿

Jasmine

• 2021年04月05日 01:40

Hello!

I would like to request a refund for the charges made to my box account.

I did not mean to subscribe to box.

I have never once used this account and didn't realize I am charged until I get the email about billing.

Box has charged my card and I have not ever once used this account, therefore I will also be needing to terminate my account.

Please cancel my billing as soon as possible so my bank will not make the actual charge from my account.

Thank you!

0

• 

  France

  • 2021年04月14日 21:07

  Hi Jasmine, 

  Welcome to the Box Community!

  It looks like your refund request has been addressed on a ticket with out Billing team.

  If you have any questions regarding this, please continue working with our Billing team.

   

  Thanks for your patience and for your participation in the community!

   

  Best,

  0

  コメントアクション Permalink
• 

  Box User

  • 2023年08月04日 15:29

  Please refund the money from my canceled account. I did not authorize this renewal

  0

  コメントアクション Permalink

サインインしてコメントを残してください。