Something went wrong with the upload. Please try again

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2021年04月12日 21:57

Hi, I continue to receive the error "Something went wrong with the upload. Please try again". I have verified that I have enough space for the file that I am trying to upload. the file loads 100% and the system indicates that its continuing to upload but after a minute or two that error occurs. Any direction would be appreciated.

Thank you,

-Drake

4件のコメント

France

2021年04月13日 20:41
Hi Drake,

Welcome to the Box Community!

Can you try the initial troubleshooting tips provided in this article below and see if this helps resolve the issue with your uploads?
- https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box
If the issue persist and you need further assistance, you may reach out to our product support team by clicking on the “Contact Support” link just above this page.

Best,
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Drake Viscome

2021年04月22日 15:42
Hi, I have been working with my IT department. We have identified that there is a proxy setting issue with how my proxy is configured. The IT team is not able to determine what is wrong with the configuration and has requested help in understanding how to configure the proxy to interface correctly. Would you be able to provide information on how this should be set up to communicate to your WAF or Proxy? It may be easier to provide a point of contact so that the IT folks can talk directly and eliminate me as the middleman if this question is not clear.

Thanks,

-Drake
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Jeff Graham

2021年11月17日 17:03
Hello, I am having the same issue and have been through the initial troubleshooting tips several times.

Little help here?

Thanks,

Jeff
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Joaquin Prandi

2022年05月11日 14:08
Same issue for me. None of the troubleshooting worked. Please can you check my account to make sure everything is in order on your side. Thank you
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