Box Drive on 2014 MacBook Air with Big Sur

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Jeffrey Gruen

• 2021年05月16日 19:33

I cannot install Box Drive on my 11-inch early 2014 MacBook Air, with Dual-Core IntelCore i7 processors, and running Big Sur (v. 11.2.3).  

I am getting the same error message described by others: at installation I get an error message saying that the loading of extension has failed.  The extension does not appear in the Security & Privacy tab of System Preferences for my approval, which would be required to complete the installation.

I have been using Box for >5 years.  This is a huge problem for me.

Can you pl help me with steps to install it properly?

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  France

  • 2021年05月18日 22:17

  Hi Jeffrey, 

  Welcome to the Box Community!

  This will require our Box Support team to work directly with you, so I've gone ahead and created a ticket for you support ticket for you to help look into this.

  Please check your email for details and updates.

  Thanks for your patience!

   

  Best,

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