Missing private key and passphrase when creating JSON file

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  • Kourtney

    Hey Todd, 

    Are you using the button that says "generate a public/private keypair" or "download as JSON"? 

    Best,

    Kourtney, Box Developer Advocate

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  • Xiaoyue Wang

    I've encountered the same problem too. I hit the "Generate a Public/Private keypair" button in my app, then downloaded the .json file, but the publick key, private key and passphrase fields are all empty in the .json file downloaded. In addition, I've also tried the openssl commands to manually generate the key pair, but when I hit the "Add a public key" button, nothing happened either. 

    Any assistance would be much appreciated!

    Xiaoyue

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