Invalid_grant - Grant credentials are invalid

新規投稿

2023年03月29日 13:47
編集済み

Hi, I have created a "Custom APP" with "Server Authentication (Client Credentials Grant)". While using the SDK, I'm passing my client ID, client secret, and user id. Here is the code.

BoxCCGAPIConnection api = BoxCCGAPIConnection.userConnection(
        "1z7s4rcl4gpjudynikjvrupgj9fmttgp",
        "Client Secret",
        "User ID"
);
BoxFolder rootFolder = BoxFolder.getRootFolder(api);
for (BoxItem.Info itemInfo : rootFolder) {
    System.out.format("%s\n", itemInfo.getName());

Getting the following error while executing the code.
Exception in thread "main" com.box.sdk.BoxAPIResponseException: The API returned an error code [400] invalid_grant - Grant credentials are invalid

11件のコメント

Rui Barbosa

2023年04月07日 15:05
Hi,

Was your Box application recently created on a free developer account?

We had to temporarily disable some features on the free developer accounts.

It should be back soon.

Best regard
0

コメントアクション Permalink
R C Murali Krishna

2023年04月10日 13:02
Thanks, Rui Barbosa.
0

コメントアクション Permalink
Shaniah Uy

2023年05月11日 09:16
Hello Rui Barbosa

Does this mean that we are unable to test any API connections when we're on free developer accounts?

I am getting the same issue with box_subject_type = user and box_subject_id = {userId}
```
{"error":"invalid_grant","error_description":"Grant credentials are invalid"}
```
Are there any updates on this?

Thanks
0

コメントアクション Permalink
Rui Barbosa

2023年05月11日 13:35
Hi Shaniah,

Not at all.

It means you have to temporarily use OAuth2.0 or developer tokens.
0

コメントアクション Permalink
Vince Pham

2023年05月19日 23:03
Rui Barbosa, do you know when will this be back? I have a partner system using Box to drop files and I can't get to it using Box SDK.
0

コメントアクション Permalink
Rui Barbosa

2023年05月22日 12:46
Hi Vince,

You should be able to temporarily use OAuth 2.0.

Best regards
0

コメントアクション Permalink
Vince Pham

2023年05月22日 12:48
In another word, I can only use CCG if I have a paid account, Rui Barbosa?
0

コメントアクション Permalink
Rui Barbosa

2023年05月22日 12:52
Hi Vince,

It depends, see this thread for details.
0

コメントアクション Permalink
Vince Pham

2023年05月22日 13:00
This is a legit business purpose and I can't provide details on the public forum. Is there a technical support system I can submit a ticket to? I can't use OAuth2 for a backend process. I can pay for the account, but I need to know if that will resolve the CCG blocking. Thanks, Rui Barbosa
0

コメントアクション Permalink
Vince Pham

2023年05月22日 13:43
Rui Barbosa, I upgraded mine to a paid account and the restrictions are still there. I can't use CCG. How do I contact technical support on my paid account? I do not see the menu or where I can contact. When I chose Contact Support, it brought me to Community Forum?!
0

コメントアクション Permalink
Rui Barbosa

2023年05月22日 14:48
Hi Vince,

It's not just a matter of being a paid account or not, only the higher enterprise tiers are allowed developer accounts for now.

However, let me suggest a few workarounds and let me know if they would work for you.

If you're running your app on a server you could try to use the developer token directly. This token is valid for 60 minutes and can be generated on the developer console.

Another option is to use the OAuth 2.0. If you start the process in your client machine and pre authorize the application, eventually you will end up with a pair of access and refresh tokens. These could be used on the server app and are sufficient to instantiate the Auth and Client classes of the SDK, renewals, etc.

My least favorite options is to use the 14 day enterprise trial aka Box Plus. Be sure to cancel the subscription before the trial expires, or you'll be charged.

None of this is ideal, and it is being dealt with, it's just going to take some time.

Best regards
0

コメントアクション Permalink

サインインしてコメントを残してください。