Unable to login

回答済み

フォローする

New post

Victoria Crone

• 2023年05月17日 13:58

Hello,

I was able to login to my support however, the company I uses works through box. When attempting to login I receive messages stating "unsupported request from server", "unable to login", or the loading circle keeps spinning until it stops and nothing happens.

I have attempted to reset my password but the text and email links never send. I have contacted my company and they don't know what the issue is either as everyone else using Box isn't having problems.

 

SOS.

0

• 

  Ann

  • 2023年05月17日 22:20

  Hi Victoria,

  Welcome to the Box Community, I'm happy to help!

  This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

  Thanks for your patience and please comeback and let us know how it goes!

  0

  コメントアクション パーマリンク
• 

  Robert Wood

  • 2023年12月20日 17:46

  Was this ever resolved? I am having the EXACT same issue.

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。