I need to change the account administrator

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Charlene Aubé

• 2023年05月25日 15:00

Bonjour,

We need to change the main account administrator of our organization because the person who have the main account is not working here anymore and we can't reach him.

The actual account that is the administrator is [personal information–redacted] and we want the [personal information–redacted] to become the main administrator. This account is co-admin for now.

Can you help us to do this from your side??

Please answer in french if possible or if not its ok!!

Thank you very much have a good day!!

 

Charlene Aubé

1

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  Ann

  • 2023年05月26日 20:45

  Hi Charlene,

  Welcome to the Box Community, I'm happy to help!

  This would be something our Product Support team would like to investigate with you and may require specific account information. 

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

  Kindly check your email for details and updates.

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