Error in my disk space use

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Alban Bergeras

• 2023年05月26日 06:13

Hello,

When I look to my disk space on my computer it's around 9GB and when I go to box website it's superior to 50GB

Can you explain me ?

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  Ann

  • 2023年05月26日 20:11

  Hi Alban,

  Welcome to the Box Community, I'm happy to help!

  The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect

  I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

  Feel free to write back in if you have any questions for me!

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