Unable to login into Box Drive with email ID and SSO
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Unable to login into Box Drive with my email ID [personal information–redacted] and SSO (single-sign-on). I am getting an error as below:
"Verify that you are connected to the internet and then click Retry. If you continue to see this message, contact your administrator to verify if it is a network issue. If not, please contact Box Support to further troubleshoot the issue."
My internet connection is perfectly fine and working. Please help resolve this error.
regards, Sridhar
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Hi Sridhar,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
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