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  • Ann

    Hi Brian, 

    Welcome to the Box Community! Let me see what I can do to help!

    The steps below will show you have to add the new on your account:

    1. Login to box.com
    2. Go to Account settings (click the profile pic or initials located on the upper right corner)
    3. Account 
    4. Add a Collaborator or Link Personal Email 
    5. Link Personal Email > enter the new email
    6. Confirm the email
    7. Go back to account settings and make the secondary email as primary and remove the original email.

    I trust that the above steps will do the trick. Let me how it goes!

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