File on IPAD will not Load

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Emry Hadad

• 2023年08月07日 04:56

A PDF File is easily accessible on my desktop or IPhone App but when I try to open it up on my IPad it will not fully load. Some pages will not show and others are blurry. I tried to download offline and that didn’t work either

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  Ann

  • 2023年08月07日 20:28

  Hi Emry,

  Welcome to the Box Community!

  This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

  Thanks for posting!

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