Box folders being duplicated by Box for SF

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Brittany Schneider

• 2023年08月21日 00:46

We have some of our file folders being randomly duplicated recently by our box for SF - is there a way to stop this from happening? Is this a new bug? We have just noticed this happening the past 2 months or so. 

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  Ann

  • 2023年08月21日 21:30

  Hi Brittany,

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

  Thanks for posting!

  Best,
  Ann

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