One seat is missing. What to do?

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Aleksandra

• 2024年01月28日 13:10

It says that 2 seats (out of 3 ) are taken, and here is only me  . What is going on?
I bought package with 3 seats. Also I am not able to see who is the "user" to whom second seat is given. I can see only myself and no one else. The "support" tab is not clickable. 

I appriciate every response.

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  Ann

  • 2024年01月29日 21:55

  Hi Aleksandra, 

  Welcome to Box Community!

  To assist you with your seats/license issue, please contact our billing team directly at billing@box.com. 

  Thanks for posting! 

  Best,
  Ann

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