Need script run to correct all the file counts in folders across entire account... how can this get taken care of?

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Stephanie Kennedy

• 2024年04月04日 14:43

Need script run to correct all the file counts in folders across entire account... how can this get taken care of? 

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  Ann

  • 2024年04月04日 18:56

  Hi Stephanie,

  Welcome to the Box Community!

  I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

  Thank you for posting!

  Best,
  Ann

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