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  • Ann

    Hi Vasile,

    Welcome to the Box Community!

    I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

    Thank you for posting!

    Best,
    Ann

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  • vasile vrabie

    Hi Ann,

    Thank you for helping.
    Is possible to do a similar recounting of the files from user side or using box Developer App?

    Have a nice day,
    Vasile

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