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林　昌哉

• 2024年05月27日 02:57

I tried to create a new user, but I didn't receive a confirmation email and can't log in.

I tried to resend it, but I haven't received the email.

As a result of checking, there is an email that is subject to the suppression list, so we have contacted you.

Could you please check if it is on the suppression list and remove it from the list?

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• 

  Ann

  • 2024年05月27日 19:57

  Hi there,

  Welcome to the Box Community!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

  Thanks for posting!

  Best,
  Ann

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