I cannot open BOX Drive.

I purchased a surface Pro10 and installed BOX Drive.
No matter how many times I reinstalled it, BOX will not start.
I have also initialized my PC and repeated the process, but the situation is the same.

PC: Microsoft surface Pro10
OS: Windows 11 Home

Processor Snapdragon(R) X 10-core X1P64100 @ 3.40 GHz 3.42 GHz
RAM 16.0 GB (15.4 GB available)
System type 64-bit operating system, ARM-based processor
Pen and Touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 24H2
Installed on 06/21/2024
OS build 26100.863
Experience Windows Feature Experience Pack 1000.26100.6.0

error message

This is the English translation of the MESSAGE.
I have already rebooted many times, but the box will not start up.

You will need to restart Windows to complete the Box Drive update.

If the problem persists, please contact Box Support to troubleshoot the issue.