Error downloading files

Hello,

I was trying to open a support ticket for this case, but there is no way to find that option on your website, don't know why...

I'm using the mobile app on my android device, specifically Pixel 7 Pro, and for the last few days I cannot download any files. The files just gets stuck in the transfer section and never downloads and at the end it just says "Network error. Please try again." 

I have try on different WiFi's, my regular cellular network and even removed and re-installed the app and still the problem remains. Please advise...