recover account

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Maryceth Freyle

• 2024年08月17日 04:25

I want to recover my box account, but I can no longer access the email with which the account was created. How can I recover it?

I currently registered with another email, however the storage I have in that account is much larger.

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  Ann

  • 2024年08月19日 19:11

  Hi Maryceth,

  Welcome to Box community!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

  Thanks for posting!

  Best,
  Ann

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