Confirmation mail fails to send

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Serge van der Haegen

• 2024年08月17日 11:34

Hi,

 

We are trying since days to get the Confirmation Mail for a new account but it does not arrives. How can we manage? We checked all spam, etc but still nothing is arriving in the mailbox. Thanks to help us as we need the access for work.

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• 

  Ann

  • 2024年08月19日 19:15

  Hi Serge,

  Welcome to Box Community!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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