Am a Box Admin but can't view content management module

Hi there, I've been configured by the account owner of my company to be a Box admin for our team. 

I have access to the admin panel, but when I click into the Content module, to view the various Folders and Archives, there's nothing there.

Was supposed to provide access to myself and new joiners on certain folders - since some previous admins have left the org. For eg. I was to check a number of items in our Marketing folder, but had to get someone already with access to that folder to 'invite me'. No matter what I try I seem unable to get past the stage of even accessing Content Management, even though my profile is an Admin.

Anyone can help? I've written to Box - even through Linkedin and not gotten a response for understanding how to resolve this. 

Appreciate it.