Account storage limit reached

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Richmond Pharmacology

• 2024年09月27日 12:20

We share  a Box folder "C24018 Verve" to external users, when they upload files they get an error "account storage limit reached".

 

Both did not have any files uploaded to Richmond Box.  The two invited external users are [personal information–redacted] & [personal information–redacted].

Could you please check and advise how this can be resolved. Thank you.

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• 

  Ann

  • 2024年09月27日 19:26

  Hi, 

  Welcome to Box Community!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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